WHOLESALE

WHOLESALE TERMS AND CONDITIONS

Enquiries

Please contact Teresa on 0435 448 531, or via email hello@johnandluna.com.

Minimum Order

Minimum wholesale order is $350. 

Payment

Teresa Bisazza | John and Luna  must be pre-paid via invoice; we are not able to offer accounts. We accept credit card or bank payments. You will be emailed the invoice and the jewellery will be held for 21 days pending payment. 

Delivery

Delivery and time frames will be determined at the time an order is placed. This can be anywhere between 2 - 6 weeks. If you require delivery by a certain date please let us know. 

Exclusivity

Approval is needed before becoming a John and Luna stockist. This allows us to determine the proximity of your store to other stockists in the area. Proximity and exclusivity will be evaluated case by case and a number of factors will be considered. 

Prices

We reserve the right to alter prices at any time unless prior invoiced. All goods come with a RRP and goods must not be priced under this amount. John and Luna is NOT registered for GST.

Copyright and Images

This website is owned by Teresa Bisazza (ABN: 91 885 215 009), and subject to copyright. If you would like to use any of our images for promotional purposes please ask permission first - a simple email is fine. 

Sales Outlets/ Website and online sales

You are only authorised to sell through the retail store that you listed on your initial application to Teresa Bisazza | John and Luna at the address given. Secondary stores must receive prior approval. Website and online sales must have prior approval by Teresa Bisazza. Even if your retail store has online sales attached you must receive separate approval for both outlets. John and Luna does not allow its products to be sold at online auction sites or through markets without written permission.

Returns

Any problems must be reported in writing or by email within 10 days of receipt. Please do not return goods before contacting Teresa Bisazza | John and Luna Should we ask you to return goods you must obtain a postage receipt and that will be credited against your account. 

Handmade

Teresa Bisazza | John and Luna jewellery is hand made. There may be slight differences in colour due to this nature, the buyer accepts this when the order is placed. It will not be a considered fault and therefore no credit will be issued.

Special Orders

Special orders or custom colour combinations placed with Teresa Bisazza | John and Luna  are non-refundable and a deposit must be paid before manufacture commences.

Privacy Policy

Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Teresa Bisazza | John and Luna . We do however reserve the right to list your store's contact details in listed stockists on our website or to provide these details to a potential customer upon request. We do not collect or record any credit card details you may provide when purchasing products from johnandluna.com. Your credit card details are securely passed to and processed by our Payment Processor, PayPal.